You can contact us by phone OR email OR a note in the student’s planner:
- Call the school before 8.30am on 01273 558551, Option 1
- Send an email to email@example.com
- Write a note in student’s planner, clearly stating the time and reason for signing out of school
Evidence will need to be provided of the appointment (eg, copies of headed doctors/hospital letters, appointment cards, appointment confirmation texts or copies of prescriptions). NOTE: the absence will remain unauthorised until evidence has been received.
Please try to arrange medical and dental appointments after school whenever possible. Students must attend lessons before and after any appointment whenever possible.
You can find out more information on our Reporting an Absence page.
Innovate use a biometric cashless payment system. Students pay for their lunch by placing their finger on scanners at the tills. This makes for speedier transactions (so less queues!) and ensures that parents/carers can see what their children are buying and eating. Your child’s digital signature is linked to your ParentPay account. You will need to add money to ParentPay and keep the account credited.
Firefly is our Communication Portal for Staff, Parents and Students. It provides a wealth of information including timetables, good letters, reports, trip forms and key information.
If you are logging on for the first time, please read: Firefly Parent Portal – Logging on for the first time
If you have any problems with Firefly please take a look at our Firefly Parent Portal User Guide and FAQs
We have a Lost Property Office next to the Lutwyche Gym by our toilet facilities. The Lost Property Office is open from 8am – 3pm.
We have a school nurse on the premises who is located by Reception. The school nurse can look after any medicines during the school day that need to be administered.
If mobile phones are used in the classroom whilst the lesson is taking place they may be confiscated for a period of time. They will need to be collected from the Headteacher’s office.
Most parent pay queries can be dealt with using the parent pay help guide on the website. There is a wealth of information available to you when you have your account page up such as past payment history and what you need to pay for. If you cannot find the answer here, technical queries can be directed to firstname.lastname@example.org and financial queries can be directed to email@example.com
Parents’ Evenings take place throughout the year. If you would like to know the dates of your next parents’ evening please view the Key Dates page. When a parents’ evening is coming up, parents will be sent access to an online booking system to make appointments.
A replacement planner can be purchased from our Finance Office for £2.
All Sports Fixtures are placed on our PE board outside the PE Office. We also have an Online Sports Fixtures Calendar available for you to view on Firefly.
More information on our Sports Fixtures and Results can be found on our Sports Fixtures page.
If your son/daughter is going on a school trip you will be sent information and forms via Firefly. Should you need to look up or complete any details about the trip please go to the “Parents” section on Firefly and click on “School Visits and Events”. Trips are shown by each month. Click on the month of the school trip and you will find all the information about the trip there.